About
A company named for the problem it refuses to accept.
NoledgeLoss exists so customer knowledge stays with the business—through handovers, growth, and the ordinary churn of tools and teams.
Mission
We build artificial intelligence-based customer success orchestration software designed for customer knowledge management and workflow coordination. The aim is practical: less time spent reconstructing context, more time spent helping customers.
Origin
NoledgeLoss was founded in 2023 in Tel Aviv-Yafo. The company is part of the Techstars Tel Aviv 2023 cohort. Co-founders Tal Givati and Enas Awwad started from a simple observation: the most valuable customer knowledge is often the least durable.
What we believe
- Knowledge should live where the work already happens—inside the CRM, not beside it.
- Automation should reduce administrative load, not add another dashboard to check.
- Long-tail accounts deserve the same clarity as strategic ones.